Service

Culture

Careers

Story





Aiming to Provide the World’s Best Aircraft Turnaround Service


Airport Escort Service


VIP Escort Service

We provide tailored escort services for clients who require personalized care for distinguished guests at the airport. From immigration and check-in to boarding, our professional team delivers a seamless and refined travel experience by carefully addressing every need and detail.   


BestTurn is the official airport protocol partner of Air Charter Korea, a leading private jet brokerage service.

Wheelchair Service

We assist passengers who require wheelchair support during their airport journey. Our service is designed for individuals with limited mobility due to disability, illness, or age, ensuring a safe and comfortable travel experience.

Foreign Airline Engineer Escort Service

This specialized service supports aircraft engineers from foreign airlines in smoothly carrying out their duties within the airport. We assist with airport ID issuance and provide full escort and interpretation services required for operations. The service can be customized based on each client’s specific needs.

Special Assistance Service

We offer comprehensive, customized services for various types of special assistance passengers within the airport. This includes professional escort services for the smooth repatriation of INAD (inadmissible) passengers and compassionate wheelchair assistance for passengers with limited mobility. BestTurn ensures optimal staffing even during peak and labor-constrained hours, delivering consistent and dependable care.

Aircraft Appearance Services


BestTurn's Uniqueness Like No Other

Tailored Services




BestTurn provides fully customized solutions tailored to each client’s specific needs.

We never impose a one-size-fits-all service model—instead, we prioritize delivering optimized services that align precisely with each client’s requirements.


Real-Time NPS Implementation




BestTurn is the first in Korea to implement a quality management system that collects NPS (Net Promoter Score) feedback for every flight after cabin cleaning.

We continuously improve our service quality by responding to customer feedback in real time.


Enhancing Productivity through 

Digital Transformation




BestTurn is enhancing productivity by fully digitalizing all service processes.

We optimize workflows through data-driven analysis and improve both convenience and efficiency for our staff by leveraging the latest technology and equipment.

Optimized Aircraft Cleaning Manual

Based on an aircraft cleaning optimization manual developed in collaboration with KR Consulting, we deploy highly trained and skilled personnel to ensure fast, efficient, and high-quality service. Using data-driven analysis, we’ve built processes that meet any required turnaround time without compromise. Just like Japan’s famed “7-minute miracle” by Tessei on the Shinkansen, BestTurn is setting a new benchmark in aircraft cabin cleaning excellence.


Only the Best Equipment, for Maximum Performance 

BestTurn is the first in Korea to introduce Makita cordless vacuum equipment for aircraft cleaning. We carefully select only high-performance tools optimized for the cabin environment, enabling us to meet client needs while delivering a higher standard of professional cleaning services.


Certified by Boeing and Airbus: Proven Disinfectants

BestTurn exclusively uses cleaning and disinfecting products certified by aircraft manufacturers such as Boeing and Airbus, as well as KDA and AMS1453. We aim for 99.9% elimination of airborne pathogens inside the cabin, providing a differentiated solution to rising concerns about cabin hygiene. All products are made with non-toxic ingredients, ensuring both passenger safety and the well-being of our staff.

Airport Office 

Cleaning Service


Dedicated Training & Manuals for Airport Office Operations

Only managers who have completed airport office training at the Aircraft Cleaning Lab are assigned to cleaning tasks, which are carried out in strict accordance with our dedicated cleaning manual.

Fast Cleaning, Strict Security

We take the burden of office cleaning off your shoulders—so you can focus on what matters most, your work, in a clean and organized space.


Services Offered


✔ Mopping floors

Wiping shared tables

 Dust removal in supply rooms

 Floor and dust cleaning throughout the office

 Window frame cleaning

 Hallway cleaning

 Interior glass door cleaning

 Stairway and handrail cleaning

 Disposal of shredded paper bins

 Disposal of general waste

 Disposal of recyclable waste

Airport Escort Service

VIP Escort Service


We provide tailored escort services for clients who require personalized care for distinguished guests at the airport. From immigration and check-in to boarding, our professional team delivers a seamless and refined travel experience by carefully addressing every need and detail.


BestTurn is the official airport protocol partner of Air Charter Korea, a leading private jet brokerage service.




Wheelchair Service


We assist passengers who require wheelchair support during their airport journey.

Our service is designed for individuals with limited mobility due to disability, illness, or age, ensuring a safe and comfortable travel experience.


Foreign Airline Engineer Escort Service


This specialized service supports aircraft engineers from foreign airlines in smoothly carrying out their duties within the airport. We assist with airport ID issuance and provide full escort and interpretation services required for operations.

The service can be customized based on each client’s specific needs.

 

Special Assistance Service


We offer comprehensive, customized services for various types of special assistance passengers within the airport. This includes professional escort services for the smooth repatriation of INAD (inadmissible) passengers and compassionate wheelchair assistance for passengers with limited mobility. BestTurn ensures optimal staffing even during peak and labor-constrained hours, delivering consistent and dependable care.


Aircraft Appearance Services

Optimized Aircraft Cleaning Manual

Industry-Leading Speed, Legendary Customer Satisfaction


Based on an aircraft cleaning optimization manual developed in collaboration with KR Consulting, we deploy highly trained and skilled personnel to ensure fast, efficient, and high-quality service.

Using data-driven analysis, we’ve built processes that meet any required turnaround time without compromise. Just like Japan’s famed “7-minute miracle” by Tessei on the Shinkansen, BestTurn is setting a new benchmark in aircraft cabin cleaning excellence.

Only the Best Equipment, for Maximum Performance

Productivity Innovation Through Advanced Technology and Optimized Solutions


BestTurn is the first in Korea to introduce Makita cordless vacuum equipment for aircraft cleaning. We carefully select only high-performance tools optimized for the cabin environment, enabling us to meet client needs while delivering a higher standard of professional cleaning services.

Certified by Boeing and Airbus: Proven Disinfectants

Ki-Kleen Formula, 99.9% Germ Elimination


BestTurn exclusively uses cleaning and disinfecting products certified by aircraft manufacturers such as Boeing and Airbus, as well as KDA and AMS1453. We aim for 99.9% elimination of airborne pathogens inside the cabin, providing a differentiated solution to rising concerns about cabin hygiene. All products are made with non-toxic ingredients, ensuring both passenger safety and the well-being of our staff.


Airport Office Cleaning Service

Dedicated Training & Manuals for Airport Office Operations




Only managers who have completed airport office training at the Aircraft Cleaning Lab are assigned to cleaning tasks, which are carried out in strict accordance with our dedicated cleaning manual.

Fast Cleaning, Strict Security



We take the burden of office cleaning off your shoulders—so you can focus on what matters most, your work, in a clean and organized space.


Services Offered

✔ Mopping floors

✔ Wiping shared tables

✔ Dust removal in supply rooms

✔ Floor and dust cleaning throughout the office


✔ Window frame cleaning

✔ Hallway cleaning

✔ Interior glass door cleaning

✔ Stairway and handrail cleaning

✔ Disposal of shredded paper bins

✔ Disposal of general waste

✔ Disposal of recyclable waste

Achieving Milestones

Through Relentless Dedication


BestTurn's Operations        






OAL Engineer Escort               309

Aircraft Appreance Service    580회

Special Passenger Care          376회




NPS 

Net Promoter Score

 9.98   


10-point scale, 

96% response rate

(Since May 2024 – Present)




Aircraft Turnaround Service


Myanmar Airways  15'30"

QANOT SHARQ       17'27"

Aero_K                     19'07"


Because Every Flight Carries Someone’s Family


BESTTURN began with a mission to improve the poor quality of ground handling services in today’s market. 

Through the way we serve, we demonstrate the values we stand for.

Achieving Milestones Through Relentless Dedication




Because Every Flight Carries Someone’s Family




BESTTURN began with a mission to improve the poor quality of ground handling services in today’s market.

Through the way we serve, we demonstrate the values we stand for.